Urgent primary care · Paris
Taking the time to understand, not just to treat.
Dr Kerby Venord provides urgent primary care in Paris with SOS Médecins, for health problems that arise and cannot wait until the next appointment with a regular doctor. Each consultation starts with the reason for your visit, how the problem has evolved and your medical history, followed by an examination tailored to the situation.
and public holidays included
no extra charge
to older adults
13th · Port-Royal
If you are new to France
Four things worth knowing before you need a doctor
The French healthcare system may work differently from the system you are used to. These four points cover the essentials before booking an appointment.
Emergencies have their own number
For anything life-threatening, call 15 — or 112, which works across the whole European Union. A doctor answers, day and night, and the call is free. Do not book an appointment for a real emergency.
Sector 1 fees
French doctors are either sector 1 (the national fee, set by agreement with the health insurance system) or sector 2 (free to charge more). Both centres here are sector 1: they charge the nationally regulated consultation fee, subject to the rules applicable to the consultation.
You usually pay, then get reimbursed
In many general practice consultations, you pay at the end of the appointment and are reimbursed afterwards. Bring your carte Vitale if you have one, or your European Health Insurance Card if you are an EU resident.
If you are visiting Paris
Reimbursement rules may differ depending on your situation, country of residence and health cover. EU residents should bring their European Health Insurance Card when applicable.
Who is seen
Children as well as adults
Urgent primary care is available to patients of all ages, most of whom are not usually followed at these centres.
- Children — fever, ear infections, sore throats, rashes, gastroenteritis, minor wounds
- Adults — infections, pain, back pain, sprains, cystitis, migraines, skin reactions
- Older adults — a worsening condition, fever, a fall without apparent serious injury, or a new symptom causing concern
First of all: what cannot wait for an appointment
Chest pain, difficulty breathing, loss of consciousness, sudden weakness or drooping on one side of the body, bleeding that will not stop, sudden confusion in an older person: you do not wait, you call.
15 in France · 112 across the European Union · 114 by text message, for deaf and hard-of-hearing people. Free, day and night. If you do not speak French, tell the operator which language you speak and give your location as clearly as possible.
Practical
What to know before you come
By appointment
Both centres are by appointment only. Slots open twelve hours before the chosen time.
Sector 1
Standard national fee, no extra charge. Carte Vitale, and the European Health Insurance Card for EU residents.
Seven days a week
8 am to midnight, Sundays and public holidays included. Between midnight and 8 am, out-of-hours care goes through 15.
Two addresses
Dr Venord sees patients at two locations in Paris: Porte de la Villette in the 19th arrondissement and near Port-Royal in the 13th.
Frequently asked
Questions visitors actually ask
Do I need to be an existing patient?
No. The centres where Dr Venord practises see people who are not regularly followed there: someone whose usual doctor is away, someone visiting Paris, or a problem that appears on a Sunday.
How much does a consultation cost?
Consultations are sector 1: the fee is the national rate set by agreement between doctors and the French health insurance system, with no additional charge. Full details here.
I do not have a carte Vitale. Can I still be seen?
Yes. You pay for the consultation and receive a feuille de soins — a treatment form — which you can submit to your own insurer or health system. EU residents should bring their European Health Insurance Card.
Are children seen?
Yes. General practice covers infants, children and adolescents: fever, common infections, routine vaccinations, and certificates for nursery, school or sport.
What about between midnight and 8 am?
Both centres are closed. Out-of-hours care is organised through 15, which assesses the situation and directs you to the right service.